Freedom EMG'S Quality Program
Freedom knows that your component buying needs will ultimately come down to one thing. Quality. Cost savings, or Just-In-Time delivery are meaningless if the components are not delivered with top level quality standards. Freedom has evolved ahead of the industry to protect our customers from as much avoidable risk as possible. From our well maintained vendor base, to our 25 point inspection process, and finally with our value added services available, Freedom aims to be the first line of defense in protecting your line from corrupted product.
The first step in trying to insure only quality product is delivered, is to make sure the supplier base you are dealing with is fully vetted and managed. In Freedom's more than 13 years in business, we have accumulated thousands of qualified vendors that can be trusted to provide only quality product, with competitive pricing. Almost more importantly, in those same 13 years, we have been able to disqualify hundreds of suppliers that do not live up to the strict quality standards we have in place. This gives us the confidence to know that the supplier we have chosen has the same concern for quality that we do. These vendors are continually monitored and graded in a variety of areas chosen by Freedom to make sure they continue to earn our trust.
Stringent Inspection Process
Our inspection process meets the industry standard set by IDEA 1010-B for incoming inspection. Our warehouse staff undergoes annual training to make sure they are up to date on any developments in the industry. Our warehouse, and our warehouse staff are all ESD 20.20 certified, and handle all components accordingly. They have a set verification checklist that applies to each and every part that comes into the 10,000 square foot warehouse.
Responsibility for Verification
The Operations Manager or Warehouse Manager performs the packing and parts verification process but may be assisted by other personnel as necessary in times of high demand. Only qualified ESD handlers are permitted to process unpackaged ESD sensitive devices.
Sampling for Verification
Unless otherwise requested by the customer the default requirement for parts received in factory sealed packaging from Franchised Distributors is that they are not opened unless the part description or part number cannot be determined from the marking on the outside of the packaging. In all cases, the Operations or Warehouse Manager can authorize parts to be shipped unopened if warranted by the level of confidence achieved in the vendor.
Verification sample size to establish confidence in the shipment is at the discretion of the Operations or Warehouse Manager who records the number of parts sampled on the Purchase Order.
Verification Requirements for Packaging
Once the parts through the initial inspection, the begin their official visual inspection. These steps for verifying packaging include:
- Ensure Date Code on packaging or parts matches date code required by the Purchase Order
- Ensure that electro sensitive devices are packaged in appropriate containers.
- Verify cleanliness of tubes & reels.
- Verify that there are no Cracks or Damage to Casing
- Verify that packaging is clearly marked with content.
Verification Requirements for Parts
This is where our continued training, and experience really show. Our requirements for verifying parts include:
- Ensure Part Number, Date Code and Manufacturer on the parts matches the date code required by the Purchase Order.
- Verify that Tops are not Scratched.
- Verify that Leads are not Scratched
- Verify that there are no Missing Leads
- Verify that there are no Bent Leads
- Verify that there are no Solder Dipped parts
- Verify that there is no Solder on Leads
- Verify Program Number on parts
- Verify that there is no Corrosion on parts
- Verify that there is no Tarnished Leads (Discoloring)
Identification of Status
Reject or suspect parts are identified with a HOLD or REJECT label as applicable or placed in the quarantine area and processed per the Error Detection, Prevention and Response Procedure. Labeling is not mandatory for parts placed in the quarantine area but such parts cannot be removed until properly labeled or released with supporting documentation.
Parts not labeled are considered to be work-in-progress but must be accompanied by a Purchase Order. Parts not accompanied by a Purchase Order are considered suspect and placed on Hold until identified.
Completion of satisfactory inspection is denoted by the Operations or Warehouse Managers signature and date on the Purchase Order and either the application of an “Accepted” sticker or the word “Accepted” printed out on the applied part label .
Additional Testing Available
Through our partnership with Global Electronic Testing Services, an AS9001 and CCAP-101 certified company, as well as meeting AS6081 requirements, we are able to offer these additional testing services upon request:
- Incoming Inspection
- External Inspection
- Re-Surfacing and Remarking Tests
- RTS Screening
- Marking Permanency Test
- Internal Die Verification
- X-Ray Inspection
- X-Ray Fluorescence Spectroscopy or XRF
- Speed Grade Verification
- Solder Testing
- Full AC/DC Electrical Testing
- Hermeticity Testing
- Xilinx and Altera Speed Testing
- LVDS LCD Screen Testing
- JTAG and Boundary Scanning
- Baking and Dry-Packing
As you can see, from choosing a supplier, to our thorough inspection process, to offering a vast assortment of testing options, Freedom is doing everything we can in order to protect our customers from faulty, or poor quality product. This keeps your lines running, and your deadlines met.